New Support Channel Online

e-conomic launches support chat function

Our main goal of making our support services as easily accessible as possible has led us to develop more web-based support services. The newest support function available is the new online support chat.

e-conomic Offers a Wide Variety of Support Channels

Seeing as how e-conomic is a 100% web-based finance program, we are well aware that our customers want a variety of channels in which to receive help.

There are a number of options that are ready to be utilized, and customers are encouraged to explore their options and find those that suit their needs. Here are the support options that are available if assistance is required.

Where Can the Support Chat be Found?

Support Chat has come out first on the Norwegian e-conomic website, offering live chat support for any Norwegian users:

After a testing period on the Norwegian website, the chat function will be implemented across the other e-conomic websites in the near future.

How support chat works

First, you must go to the Norwegian homepage, click on 'Chat', enter a few details and proceed to submit your question. You will receive your response in the same chat window.

If the support chat happens to be offline, it can still be used. Once you enter your question, it is automatically forwarded by e-mail to the support department.