online accounting software

Online utilities which are available at selected times

Mail support

You also have the option to send us an e-mail to info@e-conomic.com if you have any questions or comments about the program.

Our e-mail response hours are weekdays from 3:30 a.m to 10:00 a.m EST (Fridays until 9:00 a.m). Please note that our support teams are based in Europe. All e-mails received during this time will be answered the same day.

If we do not have an answer to your question, we will contact you with our progress on looking for an answer. Questions received outside of these 'business hours' will be answered the following weekday.

Make it easy for yourself and for us!
If you include your phone number, your agreement number and prinstcreens along with your question or description of your problem, you are making it easier for us to provide you with a response as quickly as possible.

Outside office hours - then what?
If you find yourself outside e-mail response hours, please refer to our other support options. You can find instructions for most functions in e-copedia and among our help videos.

Online Presentations

Our online presentations are there to make you a smarter e-conomic user. If you curious about the functionality of e-conomic or just want to learn more about the accounting software, this is indeed a good way of becoming familiar with the software. You can ask questions or give your feedback during or at the end of each presentation.


Online presentations allow you to view e-conomic applied directly on your screen. We keep online presentations for the general use of e-conomic; for the more advanced features there may be special presentations.

You can enroll into online presentations here.

Live Chat

Live chat allows you to communicate with our support in real-time. Some prefer to write rather than call us and the chat room is the perfect alternative. We will have the opportunity to simply send you the link to the page or help video that will be relevant for your assistance in order for you to move forward.

This new online feature has currently been lanched in two e-conomic countries, namely as Live Chat Norway and Live Chat Sweden.

Related pages

Share Tweet Share Share
Share Tweet
e-conomic Support
Online help tools
Join a Presentation
Take a test run

Try out e-conomic free of charge for two weeks. You'll have full access straight away.

Take a 2 week Trial
More than 43,000 companies are using e-conomic

Simple, flexible and secure. All you need is Internet access.


That is why thousands of companies have chosen e-conomic as their bookkeeping and accounting system.


e-conomic makes it easier to collaborate with your accountant or external bookkeeper.

Contact

e-conomic international a/s
Wildersgade 10 B
DK - 1408 Copenhagen K
Denmark
Tlf.:
Fax:
Hotline:
Email:
+45 88 20 48 40
+45 88 20 48 42
+45 88 20 48 41
info@e-conomic.com

e-conomic in brief

e-conomic is an online accounting software used by more than 43,000 companies and 3,200 accountants worldwide - from sole practitioners to large accounting firms. The software is easy to use and flexible, and you can give your accountant free access.